Friday, April 08, 2005

Web standards you can quantify!!

Since starting at McAfee a couple months ago, I've been hard at work converting existing web pages into more accessible, faster loading pages. It looks like the team here is being recognized!
The article states:
Clean, Cutting-edge UI Design Cuts McAfee's Support Calls by 90%

So, how'd McAfee do it? How did they maintain hot sales activity and yet reduce their initial support load by 90 percent?

Two words: user interface.

This was no lucky accident, of course; McAfee made user interface (UI) design a prime directive of ProtectionPilot very early on.

You can read further here..

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